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Assignment
In this assignment, you will apply what you have learned
about key concepts regarding operations management.
You are encouraged to leverage your work and instructor
feedback on this assignment in your course project,
which is due in Module Seven.
Scenario
You work as the chief supply chain officer at
NationaliTeas, a large international corporation that
manufacturers and sells tea worldwide. Its mission is to
“Make the world more awake through rejuvenating and
refreshing beverages and sustainable practices that uplift
workers, communities, and souls.” You have recently
hired the company’s first project manager and have given
them their first project: Revise current workflows related
to packaging at one of your tea factories to be more
sustainable and more lean. As this is their first project,
you will be helping them complete their task.
Prompt
Read through the Project Charter for Workflow Improvement
Word Document, then review the Process Workflow for Tea
Production Word Document graphic. Based on these
documents, recommend removing a total of four steps
from the process flowchart that can help make the
process more efficient and sustainable. Explain the
implications of the proposed changes, and then help the
NationaliTeas team address current items in the Issue
Log located in the project charter.
Specifically, you must address the following rubric
criteria:
Lean Manufacturing: Evaluate the process
flowchart to identify steps that do not add value
based on the principles of lean manufacturing.
Explain why you selected each step.
Sustainability: Evaluate the process flowchart and
identify steps that should be removed or changed
to improve environmental sustainability. Explain
why you selected each step.
Process Changes: Explain the implications, both
positive and negative, of removing or changing
the steps from the process flowchart you
identified in the previous two bullet points. Also
explain how those changes would help alignment
to the triple bottom line (TBL).
Issue Log: Analyze all entries in the Issue Log
from the perspective of a project manager and
explain the recommended course of action based
on the project charter, noting the impact of the
issue on scope, planning communications, and
resourcing.
Operations Management Techniques: Discuss
how operations management techniques,
including project management and lean
manufacturing, can add value to NationaliTeas.
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