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Inclusion Dashboard Case Study

Safety and quality dashboard acts as a scorecard that healthcare facilities use to ensure there is continuous improvement and conformity to the industry standards. The dashboard offers a quick but clear visual of where the facilities are doing well as well as areas that may need improvement (Clough & Nash, 2007). Through the dashboard, it is possible to monitor progress towards attaining quality goals. Specific measures are to be included in the dashboard based on what the facility wishes to achieve as demonstrated for the case of Community General Hospital.

Measures for Inclusion

There are notable indicators that can be included in the dashboard for the facility’s board to evaluate and establish response mechanisms. The measures to be included in my dashboard are the hospital acquired infection rates, the readmission rates, the rate of surgical site infections, wait times at critical settings such as the emergency setting, mortality rates and general patient safety as provided by the AHRQ Patient Safety Indicator.

Organizational, National and Regulatory Factors

There are notable organizational factors that contributes to the focus on the said safety and quality measures. Firstly, the organization has focused on the need to improve the quality of care by reducing the rate of readmissions, reducing the wait times especially in the emergency care settings as well as trying to reduce infections at the surgical sites (Weggelaar et al., 2018). Therefore, the safety and quality measures had to conform to these organizational standards. National factors state that every healthcare organization has the duty of guaranteeing safe and quality care to the patients. This can be attained by reducing errors and other adverse effects to the patients. Therefore, the safety and quality dashboard were designed to guarantee these standards. Lastly, regulatory bodies like the American Nursing Association establishes measures that facilities need to adhere to in promoting quality care. Some of the measures include demonstrating the use evidence-based approaches in improving the quality of care (Austin et al., 2017). The safety and quality measures identified in the dashboard are geared towards achieving these industry standards.

What to Learn

There is significant insight that I expect to gain from the identified safety and quality measures. For instance, it will be important to evaluate the set organizational measures against industry standards. A key question to ask is how the organization is set to achieve the set performance measures. Other key aspects to note include the surgical site infection rates, the readmission rates for different health conditions and safety and quality indicators of the organization against the industry standards. Inclusion Dashboard Case Study

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